Lulu Hypermarket Festival City brings the brand’s newest store format to Dubai’s Creek side. At the South Entrance of Dubai Festival City Mall on Al Rebat Street, Ras Al Khor, this 60,000 sq ft branch opened in April 2022 as the second Lulu × Al-Futtaim collaboration — complete with an in-store Lulu Coffee Shop, self check-outs and green cash counters.
Watch: LuLu Group launched its newest hypermarket in Dubai Festival City Mall
Launch coverage of the Lulu Hypermarket at Dubai Festival City Mall — the store’s opening and first look inside.
Where Exactly Is Lulu Inside Dubai Festival City Mall?
Lulu Hypermarket Festival City is located at the South Entrance of Dubai Festival City Mall, on Al Rebat Street, Dubai Festival City, Ras Al Khor, Dubai. The “South Entrance” detail matters in a mall this large — head for the southern end of the complex and you will find the store’s frontage.
Important — do not confuse it with Dubai Festival Plaza. Lulu also operates a branch at Dubai Festival Plaza on Sheikh Zayed Road in Jebel Ali Village (phone +971 4 220 0804) — a completely different mall on the opposite side of Dubai. If you search “Lulu Festival” and land on the Jebel Ali listing, you are looking at the wrong branch. This guide covers Dubai Festival City Mall only — the Creek-side, Ras Al Khor destination.
| Detail | Information |
|---|---|
| Store | Lulu Hypermarket Festival City |
| Located in | South Entrance, Dubai Festival City Mall, Al Rebat St, Ras Al Khor, Dubai |
| Opened | April 2022 |
| Store size | 60,000 sq ft, single level |
| Phone | Not published — use the store locator on luluhypermarket.com |
For Lulu’s formats across the country, see our Lulu Hypermarket UAE guide.
The 2022 Launch Story
The branch opened in April 2022 and was inaugurated by H.E. Omar Al Futtaim of the Al-Futtaim Group together with Lulu Group chairman Yusuff Ali M.A. It was the second Lulu × Al-Futtaim collaboration — the first being the Dubai Festival Plaza branch in Jebel Ali. That partnership context explains the store’s polish: it was designed from day one as a showcase of the newer Lulu format rather than a retrofit.
Lulu Festival City Opening Hours — Read This Before Visiting
Here is the one genuine conflict in this guide series, so we will state it plainly. Two different hour patterns are published for this branch:
| Source pattern | Hours |
|---|---|
| Mall-hours pattern (deals directory) | Sun–Wed 9:00 AM – 12:00 AM; Thu–Sat 9:00 AM – 1:00 AM |
| Generic listings | 8:00 AM – 12:00 AM daily |
Our honest read: the branch typically runs 9:00 AM to midnight, with extended hours to 1:00 AM on Thursday–Saturday — but because sources genuinely disagree, verify on the official luluhypermarket.com store locator before a late-night or early-morning visit. Do not rely on the generic 8 AM opening for this branch; the 9 AM figure comes from the more specific directory entry.
Getting There: Creek-Side Access & Parking
By car: Dubai Festival City Mall sits on Al Rebat Street at Ras Al Khor, on the Creek side of Dubai — reachable from Business Bay, Downtown and the E311 corridor. Follow mall signage to the South Entrance for the closest access to Lulu.
Parking: The branch benefits from 1,500+ dedicated car parking spaces, per the official launch coverage — generous even by Dubai mall standards, so drivers rarely struggle.
By taxi: “Dubai Festival City Mall, South Entrance” is unambiguous for drivers. The mall is a major destination, so return taxis are easy at the mall ranks.
Departments & What’s Inside
The 60,000 sq ft single-level store runs the full hypermarket range — groceries, fresh produce, household and lifestyle departments — with the newer-format touches the launch coverage highlights:
- Lulu Coffee Shop in-store — a dedicated coffee shop serving freshly baked treats inside the hypermarket. It is the branch’s signature differentiator: shop, then sit down for coffee and something from the bakery without leaving the store.
- Self check-out and green cash counters — self-service tills plus eco-positioned “green” counters for faster, lower-waste checkouts.
- Full fresh-food halls — produce, bakery, deli and prepared foods in the newer-format layout.
Make a Day of It: Festival City Pairings
Dubai Festival City Mall is a waterfront destination in its own right, so the Lulu trip pairs naturally with:
- IKEA — the mall’s other anchor; furniture browsing before or after groceries.
- IMAGINE water and laser show — the famous evening show at Festival Bay; time an evening Lulu run to catch it.
- Carrefour — also in the mall, for price comparison on the weekly shop.
- Festival Bay waterfront — dining with Creek views after the shop.
Weekly Offers & Savings Tips
- Check wowdeals.me and dealzbook.ae for the Festival City branch’s current flyers and weekend deals.
- Because hours are disputed, confirm opening times on luluhypermarket.com before travelling for a specific promotion.
- No published branch phone number exists — for queries use the store locator on the official luluhypermarket.com site or customer care at customercare@luluhypermarket.com.
- Remember the disambiguation: Festival City (Ras Al Khor) vs Festival Plaza (Jebel Ali) — check you are navigating to the right mall.
Nearby Lulu Branches: Other Dubai Options
- Lulu Hypermarket Al Qusais — on the Deira side, handy if you are coming from the north.
- Lulu Hypermarket Al Warqa — another east-Dubai option.
- Lulu Hypermarket Silicon Oasis — serving the DSO community corridor.
- Lulu Hypermarket Arabian Center — the Mizhar-side mall branch.
Choosing between formats? Our nearest Lulu branch guide explains hypermarket vs Center vs Express.
Frequently Asked Questions
Is there a Lulu Hypermarket in Dubai Festival City Mall?
Yes — confirmed. Lulu Hypermarket opened at Dubai Festival City Mall in April 2022 at the mall’s South Entrance. It is a 60,000 sq ft single-level store and the second Lulu × Al-Futtaim collaboration after Dubai Festival Plaza.
Where exactly is Lulu inside Dubai Festival City Mall?
The branch is at the South Entrance of Dubai Festival City Mall, on Al Rebat Street in Dubai Festival City, Ras Al Khor. In a mall this large, navigating to the southern end first saves a long walk.
What are Lulu Hypermarket Dubai Festival City’s opening hours?
Sources genuinely disagree, so treat this as guidance, not gospel: a deals directory gives Sun–Wed 9:00 AM–12:00 AM and Thu–Sat 9:00 AM–1:00 AM, while generic listings say 8:00 AM–12:00 AM. Verify on the official luluhypermarket.com store locator before a late-night or early-morning visit.
When did Lulu Hypermarket open in Dubai Festival City?
April 2022. The launch was inaugurated by H.E. Omar Al Futtaim of the Al-Futtaim Group and Lulu Group chairman Yusuff Ali M.A., marking the second collaboration between the two groups after Dubai Festival Plaza in Jebel Ali.
What is the phone number of Lulu Dubai Festival City?
No branch phone number is published in any source we checked — do not trust numbers from random directories. For queries, use the store locator on luluhypermarket.com or email Lulu customer care at customercare@luluhypermarket.com.
How do I reach Dubai Festival City Mall?
The mall is on Al Rebat Street at Ras Al Khor, on Dubai’s Creek side — reachable by car from Business Bay, Downtown and the E311 corridor. The branch offers 1,500+ dedicated parking spaces, and “Festival City Mall, South Entrance” is unambiguous for taxi drivers.
Is there a coffee shop inside Lulu Dubai Festival City?
Yes — the branch has a special in-store Lulu Coffee Shop serving freshly baked treats, alongside self check-out and green cash counters. It is the store’s signature feature and a natural break point mid-shop.
Lulu Dubai Festival City vs Dubai Festival Plaza — which is which?
Dubai Festival City Mall is the Creek-side mall at Ras Al Khor (this branch, opened 2022). Dubai Festival Plaza is a different mall on Sheikh Zayed Road in Jebel Ali Village, home to the earlier Lulu × Al-Futtaim branch (+971 4 220 0804). They are on opposite sides of Dubai — check your navigation destination carefully.